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STAY AND SAFE TRAVEL

Safety, Health and Hygiene Protocols

The safety and well-being of our clients and employees has always been a priority for our hotels. This can be evidenced through our various certifications received by Cristal International Standards, one of the highest level certifications in the industry, which verifies the best quality and safety processes.

Measures and protocols for Hodelpa staff

The safety and well-being of our clients and employees has always been a priority for our hotels. This can be evidenced through our various certifications received by Cristal International Standards, one of the highest level certifications in the industry, which verifies the best quality and safety processes.

Protocol measures for check-in and reception

At Hodelpa Hotels & Resort our greatest interest has always been the well-being and safety of our team and our clients. Today more than ever we honor this commitment. For any additional information you can call our reservations department at 809-683-3636.

BEDROOMS

The rooms are subjected to a process of disinfection and ozone treatment before and after each use by other customers.

POOL AND BEACH

The dosages and parameters of the pools have been adapted to the new post-COVID-19 standards, monitors every two hours to ensure that these parameters are maintained.

GYM

The gym is closed twice a day and a ozone treatment, we also have a staff properly protected to disinfect equipment after each use.


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SECURITY PROTOCOLS

Injection (3)

Vaccinated personnel

Keep Distance (3)

Social distancing

Desinfectant (3)

Desinfection station

Air Purifier (3)

Ozone purifier in the rooms

Medical Equipment (3)

Welcome disinfectant kit

Food Serving (3)

Hygiene protocol when serving food

Wifi

Complementary wifi

Frenquently Ask Questions

Check-in is at 3:00 pm, while check-out is at 12:00 pm. Late check-out can be requested and is subject to availability. Please be sure to contact the reception before your departure time.

Consult the travel restrictions in place, both in your country of origin and your country of destination, to check on any possible limitations that might affect your trip.​

The safety and well-being of our clients and employees has always been a priority for our hotels. This can be evidenced through our various certifications received by Cristal International Standards, one of the industry’s highest-level certifications, verifying best-of-class processes for quality and safety. Today, more than ever, we honor this commitment by implementing a comprehensive COVID-19 health protocol.

 You can call our reservations department at 809-683-3636 or contact your travel agency.

Hodelpa Hotels is subject to all mandatory limitations and restrictions established by the Dominican Republic, so we cannot guarantee 100% of our services.


FIND OUT ABOUT YOUR SAFETY

Read the latest news about our security protocols and make your decision with confidence.

CERTIFICATES 

Cristal International Standards Logo
Safe Clean Stay Hodelpa Logo
Aqua Check Logo
Pool Check Logo
Food Check Logo
Posi Check Logo
Room Check Logo

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